Need help? 01592 214138
Privacy Policy
How We Collect, Use And Look After Your Personal Information
Last updated 10 October 2026
This policy explains what personal information Cut Edge Cleaning collects, why we collect it and what we do with it. Cut Edge Cleaning is a trading name of Cut Edge Solutions Ltd, and we’re the data controller for the information described here.
How To Contact Us
Cut Edge Cleaning
24 Sidlaw Street, Kirkcaldy, Fife, KY2 6BQ
Phone 01592 214138
Email info@cutedgecleaning.co.uk
The Information We Collect
We only collect the information we need to deal with your enquiry and carry out your clean. That can include:
- Your name, email address and phone number
- The address of the property to be cleaned
- Details about the clean you need and any notes you give us, such as access arrangements
- Your email address if you sign up to our newsletter
- Basic information about how you use our website, collected through cookies (see our Cookie Policy)
How We Collect It
We collect information when you fill in a form on our website, request a quote through our online booking form, call or email us, message us on social media or sign up to our newsletter.
How We Use Your Information
- To reply to your enquiry and send you a quote
- To arrange, carry out and follow up on your clean
- To send invoices and keep our business records
- To send you our newsletter, if you’ve asked for it
- To understand how people use our website so we can improve it
Our Lawful Reasons
Under UK data protection law we need a lawful reason to use your information. We use it to take steps at your request before entering into a contract and to carry out that contract, to meet our legal obligations such as keeping financial records, for our legitimate interest in running and improving our business, and with your consent for our newsletter and non-essential cookies. You can withdraw your consent at any time.
Who We Share It With
We never sell your information. We only share it with trusted services that help us run the business, including:
- Jobber, which we use to manage quotes, bookings and invoices
- Hostinger, which hosts our website and email
- Google, for website analytics and reviews
We may also share information if the law requires us to. Some of these providers may store data outside the UK. Where they do, they’re required to protect it to UK standards.
How Long We Keep It
We keep your information only for as long as we need it for the reasons above. Financial records are normally kept for six years to meet tax rules. If you’d like us to remove your details sooner, just ask and we’ll do so where the law allows.
Keeping It Safe
We take sensible steps to protect your information and only let people see it when they need to for their work.
Your Rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to ask for it to be moved to another provider. To use any of these rights, please contact us using the details above.
If you’re unhappy with how we’ve handled your information, please talk to us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.
Changes To This Policy
We may update this policy from time to time. Any changes will be posted on this page.